Everyday queries can be resolved quickly through the knowledge of our experts. Customers can contact the CustomCare team to draw on their expert knowledge of CDE equipment.
A range of value-added training programmes are available through our CDE MasterClass offering to ensure all operators have the knowledge, experience and skills to carry out their roles safely and efficiently.
Service & Support
Following installation and commissioning of a CDE system, the focus switches to ensuring optimum efficiency is maintained. We have a dedicated team of Service Engineers on the ground who are available to ensure plant performance is maintained at the optimum level.
We provide detailed Recommended Parts Lists (RPL) for all system installations. The RPL provides the customer with all the individual parts of their processing system and acts as an on-going point of reference when contacting the CustomCare Team for order and delivery of parts.
Warranties provided by CDE give customers complete confidence in their system and support throughout the lifetime of the machine.