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After Sales & Service

What is CustomCare?

  • CDE is committed to providing a world class aftersales service through CustomCare. This ensures maximum plant efficiency, providing maximum profitability. 
  • CustomCare is a service afforded to all CDE customers, once the equipment has been sold, to ensure efficiency levels are maintained and final product specifications are not compromised.
  • Where a CustomCare programme is in place, CDE equipment is proven to achieve 95% plant availability.
  • CDE has a dedicated in-house team of service engineers who are proficient in the commissioning and ongoing maintenance of all CDE equipment.
  • CDE is committed to reducing the carbon footprint and protecting the environment in which they operate. Health & safety is at the forefront of all plant operations.

Download the CustomCare brochure