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Technical Pre-Sales

Unrivalled technical expertise

3d view of CDE washing plant

There are a number of levels to the approach we take to ensure you get the best equipment for your job.

We continuously invest in our people to ensure you have access to the most experienced team of engineers who will work with you to design a world class materials washing and classification system.

You buy directly from the manufacturer

CDE people in CDE factory

Wherever you are in the world you will deal directly with a CDE person from the very beginning – from the initial conversations we have with you about the opportunities you are trying to realise right through to the presentation of your own custom designed CDE system you will deal directly with us.

We do this for every project, in every country because we understand that it is this direct contact which fosters a deeper understanding of your objectives. It is this that allows us to continue to build the world’s best materials washing & classification plants across the broadest range of geographies and applications.

Strength in depth

CDE technical pre-sales team at headquarters

It is the depth of our technical pre-sales team that allows us deliver projects which help our customers maximise the return on their investment.

We currently deliver 3 projects per week all over the world and have an unrivalled project portfolio. This experience means we are able to call on a large knowledge base to inform the decisions we make about the best solution to help maximise product yield and minimise waste from your processing operations.

Stage 1 – Identifying the opportunitiesCDE buy directly from the manufacturer

You will be taken through the initial system specification stage by your local business development manager – this will help to identify the opportunities that an investment in CDE will bring.

This will involve the creation of initial layout drawings after visiting your site and the provision of budget quotations.

Stage 2 – Designing your custom built CDE system

CDE equipment specification by technical team

These efforts are supported by a dedicated regional technical team. They will work with you to specify the right equipment for your job based on a detailed understanding of your material, your site and your business.

This involves material testing at our laboratory to ensure that everything we provide is based on an understanding of the specific characteristics of your material.

Stage 3 – Proving our capability

CDE demo visit at wash plant in Texas

As a result of our large project portfolio we can prove our capability by accompanying you on demonstration visits to existing CDE projects.

These visits will be tailored to your specific requirements – projects where similar materials are being processed, projects that have chosen specific equipment to overcome issues similar to your own.

These visits provide you with the evidence of our capability and give you the comfort that the solution that we design for you is the solution that will deliver the best return on your investment.

Stage 4 – Involving you in the final design process

CDE co-creating world class wash plant projectsAt this stage we will invite you to visit our global design headquarters to finalise the specification of your CDE system.

This involves:

Design Workshop – involving your local business development and technical teams to finalise equipment specification and layouts.

Project Management – should you choose CDE you will be assigned a dedicated CDE project manager who will be matched based on the material you are processing and your location.

After Sales & Service – you will also be introduced to your local CDE CustomCare team and find out more about the products and services that we offer which ensure that your CDE plant continues to meet and exceed your production targets.