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Call us on +44 28 8676 7900

After Sales & Support

Providing local customer support to help maximise your plant's efficiency.
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WE PUT OUR CUSTOMERS FIRST

Providing a World-Class Service to Maximise Plant Efficiency.

Outperforming expectations - providing a world-class service through every stage of your project, and beyond.

During and after the installation of your system, CDE CustomCare will be there to support your business in achieving and maintaining optimum efficiency in the running of your plant. We work collaboratively with our customers to ensure maximum plant efficiency and uptime. 

How We Work
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Objectives
We understand your business objectives and the operation of your plant
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Package
We create a custom servicing & support package to help you meet the objectives of your wash plant.
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Uptime
We maximise uptime for optimal throughput.
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24/7 Support
We make it easy to work with your CDE solution and are at your service 24/7
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24/7 Dedicated Support

We have a dedicated in-house team of service engineers who are proficient in the commissioning and ongoing maintenance of all CDE equipment. This ensures maximum plant efficiency, providing maximum profitability.

Our team of service engineers are on hand to provide local support for our customer base around the world, ensuring your CDE solution has minimal disruption and maximum uptime and performance. We are on hand 24/7 to ensure your plant continues to operate in all conditions, and those belts keep producing material which is ready for market straight off the belt.

If you're an existing CDE customer seeking assistance, or you're currently operating a wash plant that has inefficiencies in performance, contact our team today to see how we can help.

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